I seem to train a lot of our clients in Wordpress, so I thought I’d write something up. Copy/Pasted here, for your entertainment.
In my experience, most people think Wordpress training is going to be terribly complicated. Usually, they don’t “get” computers and don’t expect to understand a content management system, either. Once they see how simple Wordpress is, they can usually take care of their content on their own.
I usually start by explaining that they don’t need to worry about copying down any URLs, usernames, or passwords because I’ll send those by email. This is one of those things that stress people out, so already they don’t have to worry about something.
I explain a little bit about the Dashboard. Usually by this time I have cut out most of what shows up on the Dashboard in order to make their lives easier. Nobody cares about the Wordpress Development Blog, so turn that off before-hand. The Dashboard is nice because there’s multiple ways to get at what you’re trying to get at.
Then I explain that there are two kinds of content: Posts and Pages. I explain what they are. The concepts are pretty simple.
Then I show them Posts. Once they see that it’s just a Title, Body, and a Category, you can watch them relax. This isn’t so hard. The editor is friendly and easy to use. Inserting an image is easy. Uploading a PDF is easy. Links? No sweat. They can do this. I usually ignore everything else on the Post form page because it doesn’t matter to them.
I usually go through the process of editing existing Posts, and then creating new Posts. I show off how creating a Post in the News category automatically shows up on the News page, and the Home page. That sort of thing. People are relieved by automation.
When people see that a Career Opportunity is just a Post in a different category, they see how simple it is.
Ask if there are any questions or if anyone would like to see something again. Take a drink of water.
Then I go through Pages. They like that pages are organized hierarchically. And Pages have fewer fields than Posts, so they can handle this, too.
People are often very concerned about screwing something up. I mention the Preview button. I tell them they can check the front end after they’ve made changes, and if anything is wrong, go back and edit it. And I mention the revisions. Nobody has ever needed the revisions.
Any questions?
That’s usually it. The thing I hear almost everyone say is “that’s really simple” and “I’ll have to get in there and play around.” Even after seeing how easy it is, people think it’s voodoo. But nobody really has any trouble with it once they’ve tried it themselves.