Goat Saga
TLDR: I’ve lost my faith in ebooks.
I was very happy. I was. And without thinking I bought another ebook from BN. It was Goat Song, by Brad Kessler, and I was really enjoying it. Until I got to page 95.
Then it just crashed. It went back to the “home” screen. I could not skip to page 96. I could only skip to the next Part, which was around page 112.
BN recommended Archiving and Unarchiving the book. This “deletes” and the re-downloads the book. I did that. Repeatedly. It did not help. BN recommended Unregistering the nook and Reregistering it. Which is bizarre because one file is corrupt and you want me to break my entire device? But eventually I did that. And it didn’t work either.
I tried to find an ereader for my computer. I thought I could read the rest of the Part on my computer and pick back up on the nook. BN’s “Nook for Mac” app only works for Mac 10.6+ and I have 10.5. None of the other ereader applications I found would work on 10.5 and open BN’s DRM files. (Hooray for DRM. Your ebook is so secure, people who paid for it cannot read it.) I tried a bunch of other things. Nothing worked.
In a hilarious bit, I logged in to BN’s website and downloaded the file from there. That file is actually a completely different version and does not work with my device at all. So, yeah, winning all around, I am.
All of this has been going on for about a week. I expect things to just work and when they don’t I don’t really have the patience to mess around with them. I used to. Now, well now I guess I just expect more from the Technology Gods.
BN’s final effort was to recommend connecting the nook to the computer and delete the file from the device. I did that, and then the device downloaded a new copy. That didn’t work either. So BN refunded my purchase and now I don’t have the ebook at all.
So I’m going to take my $11 and go to The Book House at Stuyvesant Plaza and buy a “dead tree” version of the book. Call me old fashioned. It’s going to take a while before I don’t feel so burned.
